Bilingual Patient Services Coordinator

Hartford HealthCare; Hartford (CT); On-site; USD 24,796 - 35,817; Full time

Job summary

Hartford HealthCare's Brownstone Building OPD Dental program in Hartford, CT seeks a Patient Service Coordinator to deliver outstanding customer service, register patients, verify insurance, and coordinate appointments, ensuring a smooth patient flow.

The role emphasizes bilingual Spanish skills and HIPAA compliance, working in a fast-paced medical office with a collaborative team. You will help with scheduling, basic billing coordination, and maintaining a welcoming clinic environment.

Qualifications

• Bilingual Spanish required and proficiency in English.
• High School Diploma or equivalent; additional degree preferred.
• 2 years of relevant experience in a fast-paced medical office.

Responsibilities

• Greets and registers arriving patients and verifies insurance.
• Answers calls, evaluates priority, and directs inquiries.
• Schedules new and follow-up appointments and coordinates with staff.
• Maintains patient demographics and prepares referrals and documents.
• Ensures smooth office operations and validates billing information.

Skills

Bilingual Spanish

Customer service

English proficiency

Teamwork

Education

High School Diploma or equivalent

Associate or bachelor’s degree in a clinical or business field preferred

Tools

Microsoft Office

Job description

Hartford HealthCare's Brownstone Building OPD Dental program in Hartford, CT seeks a Patient Service Coordinator to deliver outstanding customer service, register patients, verify insurance, and coordinate appointments, ensuring a smooth patient flow.

The role emphasizes bilingual Spanish skills and HIPAA compliance, working in a fast-paced medical office with a collaborative team. You will help with scheduling, basic billing coordination, and maintaining a welcoming clinic environment.