Patient Coordinator (Bilingual)

Lightwave Dental Management LLC; Gastonia (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lightwave Dental Management LLC seeks a Patient Coordinator to greet patients, manage scheduling, verify insurance, and discuss treatment plans. The role supports doctors and hygienists with front desk duties in a busy dental office in Gastonia, NC.

Ideal candidates have 2+ years of front office experience in dentistry, bilingual English/Spanish proficiency, and familiarity with Microsoft Office and dental software such as Open Dental.

Qualifications

• Bilingual proficiency in English and Spanish required.
• High school diploma or equivalent.
• Two years of front office experience in dental setting preferred.
• Proficiency with Microsoft Office Suite; Open Dental knowledge preferred.

Responsibilities

• Greet and check patients in and out before/after treatment.
• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Present treatment plans and discuss financial options with patients.
• Develop and maintain doctor/hygiene schedules.
• Answer phones and manage front desk activities.

Skills

Bilingual English/Spanish

Front office experience

Microsoft Office Suite

Education

High school diploma

Tools

Open Dental

Job description

As a Patient Coordinator, you play an important role in our office and perform a wide range of responsibilities, to include:

• Greet and check patients in and out, before and after treatment
• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Presenting treatment plans and discussing financial options with patients
• Develop and maintain doctor/hygiene schedules as necessary
• Answer phones

Qualifications

• Bilingual proficiency in English and Spanish required
• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred (Open Dental)