Bilingual Patient Services Call Center Specialist

Vibrant-Health-Kc; Kansas City (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Vibrant Health in Kansas City, KS is seeking a Bilingual Call Center PSR to join our Patient Services team. The role handles inbound and outbound calls, schedules appointments, and assists with patient check-in/out, ensuring smooth clinic flow.

The ideal candidate has at least 1 year in healthcare or call center experience, strong computer skills, and bilingual English/Spanish abilities. We value professionalism, teamwork, and excellent customer service in a fast-paced setting.

Qualifications

• 1+ year healthcare or call center experience.
• Proficient with PCs; MS Office (Word & Excel) required.

Responsibilities

• Managing inbound and outbound calls.
• Scheduling appointments and check-ins/outs.
• Coordinating transportation and directing messages to staff.

Skills

Healthcare/Call center exp

PCs & MS Office

Interpersonal skills

Teamwork

Job description

Vibrant Health in Kansas City, KS is seeking a Bilingual Call Center PSR to join our Patient Services team. The role handles inbound and outbound calls, schedules appointments, and assists with patient check-in/out, ensuring smooth clinic flow.

The ideal candidate has at least 1 year in healthcare or call center experience, strong computer skills, and bilingual English/Spanish abilities. We value professionalism, teamwork, and excellent customer service in a fast-paced setting.