Bilingual Patient Services Specialist

GraceMed Health Clinic Inc.; Topeka (KS); On-site; USD 30,000 - 42,000; Full time

Job summary

GraceMed Health Clinic, Inc. in Topeka, KS is seeking a Patient Services Representative to provide essential first contact with patients, greet and schedule, and update patient information in ECW. The role emphasizes accuracy, confidentiality, and smooth front-desk operations.

The position requires high school completion, prior medical or dental receptionist or office experience, and strong organizational and communication skills to support a busy clinical environment.

Qualifications

• High school diploma or equivalent required.
• Experience as medical/dental receptionist or general office work preferred.
• Strong knowledge of modern office practices and equipment.

Responsibilities

• Greet and check in patients; help them feel welcome.
• Verify information for appointments; ensure ECW data is current.
• Verify insurance and demographics; note changes in ECW as needed.
• Assist with next day appointment reminders and follow-ups.
• Prepare paperwork in advance of appointments; process cancellations/no-shows.
• Receive deliveries and maintain reception area cleanliness.
• Maintain patient confidentiality at all times.

Skills

First contact with patients

ECW database

Verbal communication

Organization

Problem solving

Education

High school diploma or equivalent

Tools

ECW

Office equipment

Job description

GraceMed Health Clinic, Inc. in Topeka, KS is seeking a Patient Services Representative to provide essential first contact with patients, greet and schedule, and update patient information in ECW. The role emphasizes accuracy, confidentiality, and smooth front-desk operations.

The position requires high school completion, prior medical or dental receptionist or office experience, and strong organizational and communication skills to support a busy clinical environment.