Bilingual Patient Services Admin — Scheduling & Coordination

HAMILTON HEALTH CENTER INC; Harrisburg (Dauphin County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous paid time off

Birthday holiday and 7 paid holidays

Company-paid life insurance

Retirement Plan with matching

Employee Assistance Program

Job summary

Hamilton Health Center Inc. in Harrisburg, PA is seeking an Administrative Assistant to support Behavioral Health Services. The role includes registering patients, verifying insurance, scheduling follow-ups, and ensuring regulatory compliance with HIPAA while aiding the team with daily tasks.

The position requires a high school diploma, bilingual Spanish, and proficient MS Office skills. A one-year ambulatory care experience is preferred, with potential for growth and stability in a

Qualifications

• High School diploma or equivalent and Bilingual Spanish speaking required.
• Associate degree preferred.
• Knowledgeable in The Joint Commission regulations, preferred.
• Minimum of one year of administrative assistant experience in an ambulatory care setting.
• Highly proficient in Microsoft Office and knowledge.

Responsibilities

• Registers all patients for Adult Medical, Pediatrics, Women Health Services and Behavioral Health for scheduled appointments and walk-ins based on approved protocol for each department.
• Verifies insurance and primary care provider (PCP) using Promise for all medical assistance patients in addition to scanning insurance cards and identifications for patient files.
• Schedules follow‑up appointments for patients checking out.
• Verifies insurance for all patients scheduled two days prior including MCO.
• Verifies patient check‑in and no shows the following day.
• Assists with preparing minutes, correspondence, presentations, reports, filing and mail distribution.
• Coordinates meetings and provides assistance to the team to prepare for scheduled events and education sessions.
• Answers department telephone calls and routes to the appropriate Program staff member of Hamilton as needed.
• Maintains data collection and entry to meet regulatory reporting requirements using the COE Care Management Spreadsheet.
• Provides assistance in the coordination of support services between Hamilton clinical and behavioral services and the Recovery Services team.
• Maintains forms, brochures, flyers, and other promotional pieces designed and used by Program personnel.

Skills

Bilingual Spanish

Microsoft Office Proficiency

Customer service oriented

Education

High School diploma or equivalent

Associate degree preferred

Job description

Hamilton Health Center Inc. in Harrisburg, PA is seeking an Administrative Assistant to support Behavioral Health Services. The role includes registering patients, verifying insurance, scheduling follow-ups, and ensuring regulatory compliance with HIPAA while aiding the team with daily tasks.

The position requires a high school diploma, bilingual Spanish, and proficient MS Office skills. A one-year ambulatory care experience is preferred, with potential for growth and stability in a