Bilingual Patient Access & Billing Specialist

Neighborhood Health Centers of Lehigh Valley; Bethlehem (Northampton County); On-site; USD 35,000 - 45,000; Full time

Job summary

Neighborhood Health Centers of Lehigh Valley is actively seeking Patient Services Representatives for both its medical and dental departments in the Bethlehem area. The role focuses on ensuring efficient patient flow within the clinic, assisting patients in accessing and paying for services.

The ideal candidate should be bilingual in English and Spanish and able to verify patient information, schedule appointments, and assist with external referrals. PA State clearances are required.

Qualifications

• Ability to speak and read English/Spanish is preferred.
• Experience in a healthcare setting is a plus.
• Must have PA State Criminal, Child Abuse, and FBI clearances.

Responsibilities

• Check in patients and verify insurance coverage.
• Collect patient information and payments.
• Schedule follow-up appointments and process referrals.
• Assist patients with applications for the patient portal.

Skills

Bilingual (English/Spanish)

Patient data management

Insurance verification

Customer service

Job description

Neighborhood Health Centers of Lehigh Valley is actively seeking Patient Services Representatives for both its medical and dental departments in the Bethlehem area. The role focuses on ensuring efficient patient flow within the clinic, assisting patients in accessing and paying for services.

The ideal candidate should be bilingual in English and Spanish and able to verify patient information, schedule appointments, and assist with external referrals. PA State clearances are required.