Bilingual Patient Service Specialist (Spanish/English) – Front Desk

Urban Health Plan; New York (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fully funded Health Insurance for you

Family health insurance 73.5% funded

Dental Insurance

Life Insurance

401(k) Retirement Savings

Job summary

Vida Guidance Center in The Bronx, NY is seeking a bilingual Patient Service Representative (Spanish/English) to greet patients, register arrivals, verify demographics, and provide compassionate support in the front office.

The role requires 40 hours per week, Monday–Friday with possible late shifts; starting compensation is $19.50 per hour. Benefits include fully funded health insurance, family health coverage, dental and life insurance, a 401(k) plan, and paid time off.

Qualifications

• High School Diploma required.
• One year of experience in office setting with clerical duties required.
• Bilingual Spanish/English required.
• Must have excellent communication skills and ability to provide exceptional experience to patients.
• Understanding of phone etiquette and standard office procedures.

Responsibilities

• Greets patients and identified their needs.
• Verifies insurance information through managed care website.
• Answers incoming calls and takes messages for providers.
• Registers patients, assigned PCP (when applicable), checks demographic information, updates information as needed.
• Schedules appointments and reschedules appointments.
• Helps to maintain charts and provides administrative support to the department.

Skills

Bilingual Spanish/English

Communication skills

Phone etiquette

Education

High School Diploma

Job description

Vida Guidance Center in The Bronx, NY is seeking a bilingual Patient Service Representative (Spanish/English) to greet patients, register arrivals, verify demographics, and provide compassionate support in the front office.

The role requires 40 hours per week, Monday–Friday with possible late shifts; starting compensation is $19.50 per hour. Benefits include fully funded health insurance, family health coverage, dental and life insurance, a 401(k) plan, and paid time off.