Bilingual Patient Service Specialist - Denver

Uptown Community Health Center, Inc; Denver (CO); On-site; USD 29,000 - 38,000; Full time

Job summary

Uptown Community Health Center, Inc. is seeking a Patient Service Representative in Denver, CO. The role focuses on greeting patients, registering visits, handling calls and emails, scheduling appointments, verifying insurance, and recording copayments with accuracy.

We value bilingual English/Spanish candidates with experience in integrated healthcare. A high school diploma or GED is required, and prior Epic EHR experience is preferred. This full-time position shifts Monday through Friday, days.

Qualifications

• Minimum high school diploma or GED required
• Two years of experience in integrated healthcare or primary care preferred
• Experience with Epic Electronic Health Record system
• Experience serving diverse populations including non-English speakers
• Bilingual English/Spanish with full comprehension and fluency

Responsibilities

• Greet patients and register them for visits in a courteous, efficient manner
• Handle emails and phone calls, schedule appointments, and collect needed information
• Verify patient insurance and collect copayments or payment information
• Record notes accurately in the electronic health record
• Provide excellent customer service to patients and support staff

Skills

Customer service

Healthcare experience

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Epic

Job description

Uptown Community Health Center, Inc. is seeking a Patient Service Representative in Denver, CO. The role focuses on greeting patients, registering visits, handling calls and emails, scheduling appointments, verifying insurance, and recording copayments with accuracy.

We value bilingual English/Spanish candidates with experience in integrated healthcare. A high school diploma or GED is required, and prior Epic EHR experience is preferred. This full-time position shifts Monday through Friday, days.