Bilingual Front Desk Specialist – Healthcare Clinic

University of Colorado System; Aurora (CO); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Excellent benefits

Paid time off

Onsite work in Denver

Job summary

University of Colorado Anschutz Campus in Denver, CO is seeking a Bilingual Front Desk Receptionist for a full-time position within Sheridan Health Services Community Clinic. The role supports multiple service lines (pediatrics, primary care, obstetrics, dental, behavioral health) and requires bilingual Spanish/English communication.

Responsibilities include welcoming patients, verifying records, scheduling, insurance verifications, and maintaining HIPAA-compliant records.

Qualifications

• Two (2) years of general clerical experience.
• College coursework may substitute for experience on a year-for-year basis.

Responsibilities

• Warmly welcome and check in patients and visitors.
• Verify and update patient information and ensure records are current.
• Manage incoming calls, schedule appointments, and direct inquiries.
• Notify staff of patient arrivals in a timely manner.
• Process insurance verifications and obtain authorizations.
• Maintain patient records with HIPAA compliance.
• Upload documents to patient charts.
• Address patient billing inquiries and process payments.
• Provide information about clinic services and policies.
• Handle patient concerns professionally and escalate when needed.
• Coordinate with clinical staff to ensure smooth patient flow.

Skills

Bilingual English/Spanish

Customer service

HIPAA compliance

Phone support

Tools

EHR software

Microsoft Office

Job description

University of Colorado Anschutz Campus in Denver, CO is seeking a Bilingual Front Desk Receptionist for a full-time position within Sheridan Health Services Community Clinic. The role supports multiple service lines (pediatrics, primary care, obstetrics, dental, behavioral health) and requires bilingual Spanish/English communication.

Responsibilities include welcoming patients, verifying records, scheduling, insurance verifications, and maintaining HIPAA-compliant records.