Bilingual Patient Service Specialist

Select Medical; Las Vegas (NV); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching

Employee Discount

Growth Opportunities on Career Ladder

Descripción de la vacante

Dignity Health - Outpatient Center in Las Vegas is seeking a bilingual Patient Service Specialist/Front Desk Receptionist to deliver outstanding customer service and manage front desk operations. This role supports patient flow, scheduling, and patient access in a busy outpatient setting.

Responsibilities include answering calls, verifying insurance, processing referrals and pre-authorizations, collecting co-pays, and assisting with billing and data entry.

Formación

• HS diploma or GED required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare/medical office administration preferred.

Responsabilidades

• Greets patients with exceptional customer service to create a positive patient experience.
• Answers phone.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Insurance verifications, referrals and pre-authorizations.
• Schedules patients appointments and checks them in at arrival.
• Collection of co-pays.
• Daily cash balancing and weekly banking deposits.
• Patient intake and data entry to ensure proper billing.
• Complete daily billing reports and work with central billing office (CBO).
• Communication and teamwork with clinic staff and supporting departments to create a seamless experience.

Conocimientos

Bilingual

Customer service

Educación

HS diploma or GED

Herramientas

Medical office software

Descripción del empleo

Overview

Dignity Health - Outpatient Center

Bilingual Patient Service Specialist

Front Desk Receptionist Position

Status: Monday –Friday 8-6

Location: 821 N. Nellis Blvd. #130, Las Vegas NV 89110

Pay Range: $18.50 - $22.00 based on experience

Job Benefits include:

• Competitive salary
• PTO
• Medical, Dental, Vision Insurance
• 401(K) Matching
• Employee Discount
• Growth Opportunities on our Career Ladder

Schedule: Monday-Friday (Some Saturdays Required)

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phone
• Utilize medical office software to schedule new and follow-up appointments for patients
• Insurance verifications, referrals and pre-authorizations
• Schedules patients appointments and checks them in at arrival
• Collection of co-pays
• Daily cash balancing and weekly banking deposits
• Patient intake and data entry to ensure proper billing
• Complete daily billing reports and work with central billing office (CBO)
• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
• Other duties as assigned

Qualifications

Minimum Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience required
• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Location : Location

US-NV-Las Vegas

Job ID 388369

Position Type Full Time

Experience (Years) 0

Category Administrative - Customer Service

Company Dignity Health Physical Therapy

Min USD $18.50/Hr.

Max USD $22.00/Hr.