Bilingual Patient Service Rep – Diagnostics (Bronx)

Urban Health Plan; New York (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance for you

Family health insurance 73.5% funded

Dental coverage

Vision coverage

Prescription coverage

Life insurance 50k

401(k) plan with employer contribution

Paid vacation and holidays

Flexible Spending Accounts

Employee Assistance Program

Fitness discounts

Job summary

Urban Health Plan in the Bronx, NY is seeking a Bilingual (Spanish/English) Patient Service Representative (PSR) for the Diagnostic Department at El Nuevo San Juan. The PSR greets and registers patients, verifies demographics and insurance, schedules appointments, and provides comfort and empathy to patients as they arrive.

The role requires 1–2 years of clerical/administrative experience (healthcare preferred) and a High School Diploma.

Qualifications

• Fluent in Spanish and English.
• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced healthcare environment.

Responsibilities

• Greets patients and visitors and registers them.
• Answers calls and directs to appropriate staff.
• Verifies insurance information.
• Schedules and reschedules appointments.
• Maintains patient charts and provides admin support.

Skills

Bilingual Spanish/English

Education

High School Diploma

Job description

Urban Health Plan in the Bronx, NY is seeking a Bilingual (Spanish/English) Patient Service Representative (PSR) for the Diagnostic Department at El Nuevo San Juan. The PSR greets and registers patients, verifies demographics and insurance, schedules appointments, and provides comfort and empathy to patients as they arrive.

The role requires 1–2 years of clerical/administrative experience (healthcare preferred) and a High School Diploma.