Bilingual Patient Relations Rep - Weekdays, Great Benefits

Gastro Health; Catonsville (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) retirement plan with employer contributions

Health insurance

Paid time off

Discounts at local fitness clubs

Job summary

A leading healthcare organization in Catonsville is seeking a Full-Time Patient Relations Representative. Responsibilities include managing incoming calls, scheduling appointments, and assisting patients with inquiries. Ideal candidates are bilingual in English and Spanish with experience in medical administration. The role offers a great work-life balance, competitive compensation, and a comprehensive benefits package including health insurance and retirement plans.

Qualifications

• 2+ years of medical administration experience desired.
• Bilingual (English/Spanish) required.

Responsibilities

• Answer all incoming calls and route them to appropriate personnel.
• Schedule, confirm, and cancel office appointments.
• Work on referrals and import demographics from patient portal.
• Verify patients' health plan benefits & obtain authorization.
• Assist patients with questions regarding procedures.

Skills

Bilingual (English/Spanish)

Medical administration experience

Education

High school diploma or GED equivalent

Job description

A leading healthcare organization in Catonsville is seeking a Full-Time Patient Relations Representative. Responsibilities include managing incoming calls, scheduling appointments, and assisting patients with inquiries. Ideal candidates are bilingual in English and Spanish with experience in medical administration. The role offers a great work-life balance, competitive compensation, and a comprehensive benefits package including health insurance and retirement plans.