Bilingual Patient Experience & Scheduling Coordinator

Norton Healthcare; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Norton Healthcare in Louisville, KY is seeking a Receptionist to serve as the front-line liaison between the physician and patients. You will answer calls, schedule appointments, greet patients, collect registration and insurance data, and help maintain billing system accuracy to ensure smooth patient flow.

No experience is required as comprehensive on-the-job training is provided. Ability to speak Spanish is a plus and you will join a community-focused team dedicated to care.

Qualifications

• No experience required; on-the-job training provided.

Responsibilities

• Answering the telephone, determining nature of patient calls, scheduling appointments, routing calls, taking messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice.
• Charge entry, referrals and pre-certifications, and scheduling of specialist appointments and diagnostic tests.
• Attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Skills

Spanish language

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville, KY is seeking a Receptionist to serve as the front-line liaison between the physician and patients. You will answer calls, schedule appointments, greet patients, collect registration and insurance data, and help maintain billing system accuracy to ensure smooth patient flow.

No experience is required as comprehensive on-the-job training is provided. Ability to speak Spanish is a plus and you will join a community-focused team dedicated to care.