Traveling Patient Services Coordinator

Norton Healthcare; Louisville (KY); On-site; USD 27,000 - 38,000; Full time

Job summary

Norton Healthcare in Louisville, KY is seeking a Receptionist to act as the liaison between patients and physicians. You will answer phones, schedule appointments, gather registration and insurance data, update billing information, and welcome patients and families.

The role may involve travel to another Norton Healthcare office based on staffing needs; no experience is required as full on-the-job training is provided. Spanish language ability is a plus.

Qualifications

• No prior experience required; on-the-job training provided.
• Strong communication and organizational skills.
• Ability to greet patients warmly and manage front-desk tasks.

Responsibilities

• Answer telephone calls and determine nature of patient inquiries.
• Schedule appointments and route calls to appropriate staff.
• Collect and update registration and insurance information in the billing system.
• Greet patients and family members; prepare/ pull charts for messages as needed.
• Assist with charge entry, referrals and pre-certifications, and scheduling of diagnostic tests.

Skills

Spanish

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville, KY is seeking a Receptionist to act as the liaison between patients and physicians. You will answer phones, schedule appointments, gather registration and insurance data, update billing information, and welcome patients and families.

The role may involve travel to another Norton Healthcare office based on staffing needs; no experience is required as full on-the-job training is provided. Spanish language ability is a plus.