Healthcare Front Desk & Patient Services Coordinator

Norton Healthcare; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Norton Healthcare in Louisville, KY is seeking a Receptionist to act as the liaison between physicians and patients. The role includes answering calls, scheduling, greeting patients, collecting insurance data, updating billing information, and supporting patient flow in the clinic.

No prior experience is required as comprehensive on-the-job training is provided. Bilingual Spanish skills are a plus, and a High School Diploma or GED is preferred.

Qualifications

• No experience required; on the job training provided.

Responsibilities

• Answering the telephone and determining the nature of patient calls.
• Scheduling appointments and routing calls.
• Greeting patients and family members.
• Obtaining registration and insurance data and updating information in the billing system.
• Facilitating patient flow into the practice.
• Charge entry, referrals and pre-certifications, and scheduling of specialist appointments and diagnostic tests.
• Attend to patients using age-appropriate growth and development principles.

Skills

Spanish language proficiency

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville, KY is seeking a Receptionist to act as the liaison between physicians and patients. The role includes answering calls, scheduling, greeting patients, collecting insurance data, updating billing information, and supporting patient flow in the clinic.

No prior experience is required as comprehensive on-the-job training is provided. Bilingual Spanish skills are a plus, and a High School Diploma or GED is preferred.