Bilingual Patient Concierge & Telehealth Coordinator

IBI Healthcare; Tampa (FL); Hybrid; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

401k

PTO

Job summary

IBI Clinic is seeking a Bilingual Patient Coordinator to support patient intake, scheduling, and care coordination at our Tampa/Hudson locations on a PRN basis.

Responsibilities include managing telehealth, maintaining patient records, and assisting with inquiries while promoting services in English and Spanish. Experience with EMR and social media content is a plus; clinical duties may include basic tasks under supervision.

Qualifications

• Bilingual in English and Spanish preferred.
• Aesthetics/Personal Injury experience preferred.
• Experience with EMR and patient scheduling systems.
• Excellent communication and customer service.
• Strong sales and upselling abilities.
• Strong attention to detail in patient records.
• Ability to multitask and prioritize.

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Able to perform blood draw and any clinical responsibilities.
• Collaborate with medical staff to ensure a seamless patient experience.
• Passionately participate in Social Media and Marketing Contents etc.

Skills

Bilingual English/Spanish

Exceptional communication

Sales skills

Scheduling & administration

EMR proficiency

Telemedicine platforms

Problem-solving

Social media content creation

Tools

EMR systems

Telemedicine platforms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Casual Hudson, FL, US

30+ days ago Requisition ID: 1133

MUST READ

Join Our Team as a Bilingual Patient Coordinator at IBI Clinic!
Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!
IBI Clinic Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Bilingual Patient Coordinator to join our world-class team in a PRN basis.

Location - Tampa, FL, and Hudson, FL

What We’re Looking For:

Aesthetics/Personal Injury experience (preferred)

Social Media Savvy - Able to capture and create social media content to drive traffic and get patients through our door

Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.

Bilingual Preferred - Fluency in English and Spanish is a plus.

Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.

Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.

EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.

Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.

Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.

Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.

STRONG SALES SKILL

Responsibilities

Provide exceptional patient care through effective communication and support in both English and Spanish.

Manage telehealth appointments and ensure smooth operation of clinic systems.

Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.

Maintain accurate patient records and handle medical administrative tasks efficiently.

Able to perform blood draw and any clinical responsibilities

Collaborate with medical staff to ensure a seamless patient experience

Passionately participate in Social Media and Marketing Contents etc . .

Why Join IBI Clinic?

At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.

What We Offer:

A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.

Professional Growth - Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement.

Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.

Premium Benefits - Medical, Life, Dental, Vision Insurances, 401k, PTO, and more!

Ready to Make a Difference?

Apply today and become a key player in delivering exceptional healthcare experiences at IBI Clinic!

We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

IBI Clinic does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.