Patient Coordinator (Pro Re Nata)

IBI Clinic; Tampa (FL); On-site; USD 24,796 - 38,572; Part time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

401k

PTO

Job summary

IBI Clinic in Tampa, FL is seeking a Bilingual Patient Coordinator on a PRN basis to deliver exceptional patient care and coordinate scheduling, billing, and follow-ups. The role requires bilingual English/Spanish capability and strong communication with physicians and staff.

The ideal candidate will manage telehealth, assist with patient inquiries, and help promote services through social media content, while maintaining accurate records and providing efficient administrative support.

Qualifications

• Aesthetics/Personal Injury experience (preferred).
• Social Media Savvy - ability to capture and create social content to drive traffic and bring patients in.
• Bilingual preferred - English and Spanish fluency a plus.
• Exceptional communication with physicians, staff and patients.
• Problem-solving and decision-making to prioritize workload and meet deadlines.
• EMR proficiency with patient scheduling systems.
• Technical skills to learn telemedicine systems and provide basic support.
• Administrative excellence in patient intake, scheduling, billing and follow-ups.
• Attention to detail in updating bookings and payments and completing prerequisite steps.
• Strong sales skills to upsell services.

Responsibilities

• Provide exceptional patient care through clear bilingual communication.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries, scheduling and follow-ups; upsell services.
• Maintain accurate patient records and handle medical administrative tasks.
• Able to perform blood draws and assist in clinical tasks.
• Collaborate with medical staff to ensure a seamless patient experience.
• Contribute to social media and marketing content.

Skills

Bilingual

Strong Sales

Communication Skills

Attention to Detail

Problem Solving

Administrative Excellence

Social Media Savvy

Tools

EMR Proficiency

Telemedicine systems

Scheduling systems

Job description

MUST READ
Join Our Team as a Bilingual Patient Coordinator at IBI Clinic!
Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!
IBI Clinic Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Bilingual Patient Coordinator to join our world-class team in a PRN basis.

Location - Tampa, FL, and Hudson, FL

What We’re Looking For:

• Aesthetics/Personal Injury experience (preferred)
• Social Media Savvy - Able to capture and create social media content to drive traffic and get patients through our door
• Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
• Bilingual Preferred - Fluency in English and Spanish is a plus.
• Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
• Problem‑Solving and Decision‑Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
• EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
• Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
• Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow‑ups while ensuring a smooth patient journey.
• Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.
• STRONG SALES SKILL

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Assist patients with inquiries, scheduling, and follow‑ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Able to perform blood draw and any clinical responsibilities
• Collaborate with medical staff to ensure a seamless patient experience
• Passionately participate in Social Media and Marketing Contents etc . .

Why Join IBI Clinic?

At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading‑edge treatments, and a compassionate approach.

What We Offer:

• A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
• Professional Growth - Gain hands‑on experience in a fast‑paced healthcare setting with opportunities for advancement.
• Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.
• Premium Benefits - Medical, Life, Dental, Vision Insurances, 401k, PTO, and more!

Ready to Make a Difference?

We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

IBI Clinic does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.

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