Bilingual Front Desk & Patient Experience Specialist

ADP; Hudson (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

IBI Clinic is hiring a Clinical Receptionist to join our Hudson, FL team. This full-time role focuses on providing exceptional patient care at the front desk, managing telehealth appointments, scheduling, and patient inquiries.

The ideal candidate will be bilingual (English/Spanish preferred), possess strong communication skills, and thrive in a fast-paced ambulatory setting. EMR proficiency and social media/content involvement are valued to support patient engagement.

Qualifications

• Passionate about patient care and delivering a seamless healthcare experience.
• Experience with electronic medical records and patient scheduling systems.
• Strong communication with physicians, staff, and patients.
• Bilingual English/Spanish is a plus and preferred.

Responsibilities

• Provide exceptional patient care through effective communication in English and Spanish.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services.
• Maintain accurate patient records and perform medical administrative tasks.
• Collaborate with medical staff for a seamless patient experience.
• Participate in social media and marketing content efforts.

Skills

Sales and closing

Social media skills

Patient communication

Bilingual (English/Spanish)

EMR proficiency

Administrative excellence

Attention to detail

Technical troubleshooting

Tools

EMR software

Telemedicine platforms

Job description

IBI Clinic is hiring a Clinical Receptionist to join our Hudson, FL team. This full-time role focuses on providing exceptional patient care at the front desk, managing telehealth appointments, scheduling, and patient inquiries.

The ideal candidate will be bilingual (English/Spanish preferred), possess strong communication skills, and thrive in a fast-paced ambulatory setting. EMR proficiency and social media/content involvement are valued to support patient engagement.