Patient Coordinator (Pro Re Nata)

IBI Clinic; Hudson (FL); On-site; USD 22,041 - 35,817; Full time

Job summary

IBI Clinic Hudson, Florida, United States seeks a Bilingual Patient Coordinator on a PRN basis to deliver exceptional patient care and a seamless healthcare experience. This role involves coordinating telehealth appointments, scheduling, and bilingual communication in English and Spanish, while supporting marketing efforts and maintaining accurate records.

The ideal candidate will have EMR experience, strong communication, and a proactive, patient-centered approach to help patients navigate care

Qualifications

• Bilingual preferred; fluency in English and Spanish a plus.
• Experience with telehealth scheduling and EMR systems.
• Strong communication and patient-centered approach.
• Ability to upsell and promote services respectfully.
• Attention to detail and organizational skills.

Responsibilities

• Provide bilingual patient care and support in English and Spanish.
• Manage telehealth appointments and clinic systems.
• Assist with inquiries, scheduling, and follow-ups; upsell services.
• Maintain accurate patient records and billing-related tasks.
• Collaborate with medical staff to ensure smooth patient journeys.
• Support social media and marketing content as needed.

Skills

Bilingual English/Spanish

Telehealth coordination

EMR proficiency

Scheduling & admin

Sales skills

Strong communication

Tools

EMR systems

Scheduling software

Telemedicine platforms

Job description

Patient Coordinator (Pro Re Nata)

IBI Clinic Hudson, Florida, United States

About this position

MUST READ
Join Our Team as a Bilingual Patient Coordinator at IBI Clinic!
Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!
IBI Clinic Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Bilingual Patient Coordinator to join our world-class team in a PRN basis.

Location - Tampa, FL, and Hudson, FL

What We’re Looking For:

• Aesthetics/Personal Injury experience (preferred)
• Social Media Savvy - Able to capture and create social media content to drive traffic and get patients through our door
• Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
• Bilingual Preferred - Fluency in English and Spanish is a plus.
• Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
• Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
• EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
• Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
• Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
• Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.
• STRONG SALES SKILL

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Able to perform blood draw and any clinical responsibilities
• Collaborate with medical staff to ensure a seamless patient experience
• Passionately participate in Social Media and Marketing Contents etc . .

Why Join IBI Clinic?

At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.

What We Offer:

• A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
• Professional Growth - Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement.
• Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.
• Premium Benefits - Medical, Life, Dental, Vision Insurances, 401k, PTO, and more!

Ready to Make a Difference?

We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

IBI Clinic does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.