Bilingual Clinical Receptionist

IBI Clinic; Tampa (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Premium Benefits

401k

PTO

Job summary

IBI Clinic in Tampa, FL is seeking a bilingual clinical receptionist to deliver exceptional patient care and coordinate scheduling across our Tampa and Hudson locations. You will manage telehealth, assist patients with inquiries, upsell services, maintain accurate records, and support the medical team while speaking English and Spanish.

This role offers growth in a fast-paced ambulatory setting. Join a dynamic team committed to high-quality care and patient satisfaction, with opportunities for

Qualifications

• Bilingual in English and Spanish preferred.
• Experience with patient intake, scheduling and billing.
• Strong communication with physicians and staff.
• Willingness to travel between Tampa and Hudson locations.
• Experience with EMR and scheduling systems.
• Ability to upsell services and promote clinic offerings.

Responsibilities

• Provide bilingual patient care and scheduling support.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries, scheduling and follow-ups while upselling.
• Maintain accurate patient records and handle billing tasks.
• Collaborate with medical staff to ensure a seamless patient experience.
• Support social media and marketing content creation as needed.

Skills

Bilingual

Communication skills

Sales skills

Attention to detail

Problem solving

EMR proficiency

Administrative skills

Job description

MUST READ
Join Our Team as a Bilingual Clinical Receptionist at IBI Clinic!
Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!
IBI Clinic Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Bilingual Clinical Receptionist to join our world-class team.

Location - Tampa, FL, and Hudson, FL (Travel Required)

What We’re Looking For:

• Aesthetics/Personal Injury experience (preferred)
• Social Media Savvy - Able to capture, create, and be part of social media content to drive traffic and get patients through our door
• Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
• Bilingual - Fluency in English and Spanish is a plus.
• Travel - Can travel between our Tampa and Hudson locations
• Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
• Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
• EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
• Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
• Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
• Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.
• STRONG SALES SKILL

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Able to perform blood draw and any clinical responsibilities
• Collaborate with medical staff to ensure a seamless patient experience
• Passionately participate in Social Media and Marketing Contents etc . .

Why Join IBI Clinic?

At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.

What We Offer:

• A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
• Professional Growth - Gain hands‑on experience in a fast‑paced healthcare setting with opportunities for advancement.
• Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.
• Premium Benefits - Medical, Life, Dental, Vision Insurances, 401k, PTO, and more!

We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

IBI Clinic does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.