Bilingual Patient Communications Specialist

AHMC Healthcare Inc.; South El Monte (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

AHMC Healthcare Inc. is seeking a Communications Operator in South El Monte, CA to handle incoming calls and route messages efficiently. You will interact with patients, staff, and visitors, maintaining courtesy and professionalism while supporting hospital operations.

Under the Admitting supervision, you will ensure timely responses and accurate communication, contributing to a positive patient experience and smooth department workflow.

Qualifications

• High School diploma or equivalent.
• Two years of related clerical experience in a medical setting preferred
• Good computer, typing and spelling skills.
• Bilingual in English/Spanish.
• Previous communication experience.
• Customer service experience.

Responsibilities

• Timely answering of incoming telephone calls and proper routing of telephone communications.
• Display courtesy with all patients, staff, visitors and work in a cooperative manner to fulfill the goals of the department and the hospital.

Skills

Bilingual (English/Spanish)

Typing

Spelling

Customer service

Education

High School diploma or equivalent

Job description

AHMC Healthcare Inc. is seeking a Communications Operator in South El Monte, CA to handle incoming calls and route messages efficiently. You will interact with patients, staff, and visitors, maintaining courtesy and professionalism while supporting hospital operations.

Under the Admitting supervision, you will ensure timely responses and accurate communication, contributing to a positive patient experience and smooth department workflow.