Bilingual Patient Care Coordinator (Spanish) - Part-Time

Sovereign Health System; Fair Lawn (NJ); On-site; USD 30,000 - 32,000; Part time

Job summary

Sovereign Health System in Fair Lawn, NJ is seeking a Patient Care Coordinator - Bilingual Spanish Speaking for a part-time role. You will serve as the primary liaison between patients and healthcare providers, address patient concerns, and coordinate follow-up actions to support patient satisfaction.

This 20-hour-per-week position requires a high school diploma, at least one year in patient relations or medical reception, and proficiency with EHR systems.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year experience in patient relations or medical receptionist in a healthcare environment.
• Strong communication and interpersonal skills with the ability to handle sensitive situations tactfully.
• Proficiency in using electronic health records (EHR) systems and standard office software.
• Ability to maintain confidentiality and comply with HIPAA regulations.

Responsibilities

• Serve as the point of contact for patients seeking assistance.
• Address and resolve patient needs or concerns in a timely and professional manner, escalating issues when necessary.
• Collaborate with healthcare providers and administrative staff to ensure patient needs are met and communication is clear.
• Coordinate patient follow-ups and provide updates to patients regarding their concerns or requests.

Skills

Communication skills

Interpersonal skills

HIPAA compliance

Confidentiality

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Sovereign Health System in Fair Lawn, NJ is seeking a Patient Care Coordinator - Bilingual Spanish Speaking for a part-time role. You will serve as the primary liaison between patients and healthcare providers, address patient concerns, and coordinate follow-up actions to support patient satisfaction.

This 20-hour-per-week position requires a high school diploma, at least one year in patient relations or medical reception, and proficiency with EHR systems.