Bilingual Patient Services Coordinator - In-Office (Brooklyn)

AccentCare, Inc.; New York (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings

Wellness programs

Employee store credit for AccentCare

Job summary

AccentCare, Inc. is seeking a Patient Service Coordinator for our Brooklyn, NY office. This full-time, in-office role requires bilingual Spanish/English and focuses on coordinating care, EVV and payroll, and communication with field staff and payer teams.

You will monitor daily activities, support scheduling changes, ensure regulatory compliance, and assist with onboarding while delivering compassionate care. Monday–Friday, 9:00am–5:00pm, with benefits and growth opportunities.

Qualifications

• High School or GED required.
• Bi-lingual Spanish/English speaking required.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Monitor and support daily activities of services to clients in line with state regulations and company policy.
• Function as primary support for daily EVV and payroll functions.
• Process and communicate authorizations and schedule changes for client satisfaction.
• Coordinate Care Partner teams to meet fill rate expectations.
• Research and resolve payroll and billing questions under direction from the Client Service Manager.
• Serve as liaison for Field Supervisors with payer Case Management teams.
• Support recruiting and onboarding needs of the team.

Skills

Bilingual Spanish/English

Customer service

Communication

Education

High School Diploma or GED

Job description

AccentCare, Inc. is seeking a Patient Service Coordinator for our Brooklyn, NY office. This full-time, in-office role requires bilingual Spanish/English and focuses on coordinating care, EVV and payroll, and communication with field staff and payer teams.

You will monitor daily activities, support scheduling changes, ensure regulatory compliance, and assist with onboarding while delivering compassionate care. Monday–Friday, 9:00am–5:00pm, with benefits and growth opportunities.