Bilingual Medical Receptionist - Front Desk & EHR (Full-Time)

Sovereign Health System; Paterson (NJ); On-site; USD 32,000 - 34,000; Full time

Job summary

Sovereign Health System in Paterson, NJ is seeking a Medical Receptionist who is bilingual in Spanish and English. The role involves greeting patients, verifying insurance, scheduling appointments, and maintaining confidential records with professionalism.

This full-time front-desk position requires experience, familiarity with EHR systems, and strong organizational skills to support clinical staff and ensure efficient patient flow across locations.

Qualifications

• High school diploma or equivalent.
• Proficiency in both English and Spanish, with excellent verbal and written communication skills.
• At least one year of experience in a medical receptionist/front-desk role in a healthcare setting.
• Familiarity with electronic health record (EHR) systems and basic computer skills.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Must be able to travel between office locations as needed; Paterson and Paramus, New Jersey.

Responsibilities

• Greet and check in patients promptly and courteously, verifying personal and insurance information.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming calls and respond to patient inquiries in both English and Spanish, providing accurate information or directing calls appropriately.
• Maintain and update patient records, ensuring compliance with privacy regulations and data accuracy.
• Coordinate with medical staff to facilitate patient flow and communicate any special needs or instructions.
• Process billing information and assist patients with insurance verification and payment procedures.
• Manage office supplies and maintain a clean, organized reception area.

Skills

Bilingual English/Spanish

Verbal & written communication

Customer service

Organizational skills

Multitasking

Front-desk experience

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Sovereign Health System in Paterson, NJ is seeking a Medical Receptionist who is bilingual in Spanish and English. The role involves greeting patients, verifying insurance, scheduling appointments, and maintaining confidential records with professionalism.

This full-time front-desk position requires experience, familiarity with EHR systems, and strong organizational skills to support clinical staff and ensure efficient patient flow across locations.