Front Office Patient Care Coordinator & Medical Assistant

Arizona Kidney Disease and Hypertension Center (AKDHC); Show Low (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Vision benefits

Future growth opportunities

Job summary

Arizona Kidney Disease and Hypertension Center (AKDHC) is seeking a Patient Care Coordinator/Medical Assistant for the Show Low Office. You will perform front desk duties, support patient care, process appointments, assist clinicians, and maintain EMR documentation.

Responsibilities include check-in/check-out, medication refills, vital signs, scheduling, and ensuring HIPAA compliance. The role requires excellent patient service, multitasking, and teamwork in a busy medical office environment.

Qualifications

• Medical Assistant diploma or certification showing successful completion of a course of study from an accredited institution preparing Medical Assistants for their work required for this position
• Excellent customer service and communication skills for interfacing with patients, staff and outside vendors
• 1-2 years front/back office experience preferred
• Ability to support a pleasant, positive and cooperative teamwork environment
• Successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax and copier.
• Ability to multi-task and lift and/or move 50 pounds essential.

Responsibilities

• Perform patient care activities, such as front office check-in, check-out, prescription refills, schedule procedures and provide patient education.
• Schedule and process 24-hour blood pressure monitoring.
• Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, height; and update medication list; record information in patients’ charts/EMR to include urine tests per Clinitek.
• Notify physician of changes in patient’s clinical status and/or abnormal test results.
• Monitor and optimize allotted time slots in all schedules utilizing the available programs/reports.
• Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel.
• Adhere to company policies and procedures and prioritize and complete day to day activities.
• Maintain office equipment, office, and medical supplies through efficient inventory management.
• Process Hospital Disposition Reports.
• Process Recall Reports and mail recall and no-show letters to patients; follow up with patients and/or primary care physicians as needed.
• Monitor dictation process by maintaining accurate dictation logs, ensuring physician review and signature, mailing report and scanning dictation into patient files.
• Process medical record requests for patients, referring physician offices and attorneys by adhering to HIPAA regulations to ensure HPI.
• Assist in the annual purging process of patient charts.
• May be required to report to alternate AKDHC worksites, as directed.

Skills

Customer service

Communication

Teamwork

Medical administrative tasks

Education

Medical Assistant diploma or certification

Tools

Stethoscope

Computer

Scanner

Printer

Telephone

Fax machine

Copier

Job description

Arizona Kidney Disease and Hypertension Center (AKDHC) is seeking a Patient Care Coordinator/Medical Assistant for the Show Low Office. You will perform front desk duties, support patient care, process appointments, assist clinicians, and maintain EMR documentation.

Responsibilities include check-in/check-out, medication refills, vital signs, scheduling, and ensuring HIPAA compliance. The role requires excellent patient service, multitasking, and teamwork in a busy medical office environment.