Patient Care Coordinator: Scheduling, Billing & Front Desk

UnitedHealth Group; Laguna Niguel (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive and recognition programs

401k contribution

Job summary

UnitedHealth Group in Laguna Niguel, CA is hiring for a medical office support role. The position handles patient check-ins, scheduling, insurance verification, and billing tasks in a fast-paced clinician office environment.

Candidates should have at least 1 year of medical office experience, basic MS Office skills, and may be bilingual (English/Spanish). The job emphasizes HIPAA compliance, professional communication, and reliable attendance.

Qualifications

• High School Diploma or GED is required.
• At least 1+ year of medical practice office experience.
• Basic proficiency with MS Office applications.

Responsibilities

• Greet and check in patients in a polite, prompt and helpful manner.
• Collect copays, deductibles and balances according to policies.
• Schedule appointments and verify insurance eligibility.
• Respond to patient concerns and ensure HIPAA compliance.
• Maintain accurate forms and update insurance information as needed.
• Ensure OSHA and company policies are followed.

Skills

MS Office

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

EMR

Job description

UnitedHealth Group in Laguna Niguel, CA is hiring for a medical office support role. The position handles patient check-ins, scheduling, insurance verification, and billing tasks in a fast-paced clinician office environment.

Candidates should have at least 1 year of medical office experience, basic MS Office skills, and may be bilingual (English/Spanish). The job emphasizes HIPAA compliance, professional communication, and reliable attendance.