Bilingual Patient Care Coordinator — Front Desk & Records

Talentify; Los Angeles (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Savings Plan

Employee Discounts

Tuition Reimbursement

Loan repayment opportunities

Job summary

UMMA is seeking a motivated administrative professional to join our clinic team in Los Angeles. You will greet patients, manage registrations, verify insurance, and process co-pays while ensuring accurate medical records in EMR systems.

This role supports diverse departments and requires strong customer service and bilingual abilities. The position emphasizes attention to detail, HIPAA compliance, and reliable scheduling for a smooth patient experience.

Qualifications

• Requires post-offer physical exam, drug screen, and background check.
• Vaccinations for Hep B, Influenza, MMR, TDAP, and TB are required.
• Working knowledge of medical terminology and standard medical records policies.

Responsibilities

• Greet and register clients, patients and visitors in a prompt, professional manner.
• Review and process patient registration forms according to guidelines.
• Verify patient payer insurance eligibility and collect co-pays as applicable.
• Maintain EMR records and file documents according to policy.
• Schedule appointments and manage clinic communications.
• Respond to patient inquiries and coordinate with clinical staff.
• Maintain organized and clean work environment and handle multi-line phone system.
• Adhere to confidentiality and HIPAA guidelines.

Skills

Bilingual English/Spanish

Strong communication

Clerical/administrative

Medical terminology

Multitasking

Education

High school diploma or equivalent

Medical Secretarial program preferred

Tools

EMR (eClinical Works)

Microsoft Office

Donor Software

Job description

UMMA is seeking a motivated administrative professional to join our clinic team in Los Angeles. You will greet patients, manage registrations, verify insurance, and process co-pays while ensuring accurate medical records in EMR systems.

This role supports diverse departments and requires strong customer service and bilingual abilities. The position emphasizes attention to detail, HIPAA compliance, and reliable scheduling for a smooth patient experience.