Bilingual Patient Care Coordinator (Audiology)

Doctors of Hearing Inc.; Pasadena (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Doctors of Hearing Inc. in Pasadena, CA seeks a Patient Care Coordinator with Audiology experience and Spanish-speaking ability. The role focuses on providing administrative support, patient service, and limited marketing.

Strong organization, self-starting and time management are essential in a small family business environment. The candidate must be flexible to work across Pasadena, Rancho Cucamonga, and Glendora locations.

Qualifications

• Bilingual (Spanish/Chinese) is required.
• Experience in Audiology Clinic and Hearing aid Dispensing clinic is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Answer the telephone and schedule appointments using sycle.net.
• Register patients and manage patient data.
• Send/receive hearing devices for deliveries and repairs.
• Verify insurance and coordinate with billing staff.
• Maintain patient intake and HIPAA forms in the practice management system.

Skills

Bilingual (Spanish/Chinese)

Customer service

Excellent communication

Typing 30 wpm

Computer knowledge

Education

High School Graduate

Audiology Aid Certificate

CPR certified

Tools

Sycle.net

Job description

Doctors of Hearing Inc. in Pasadena, CA seeks a Patient Care Coordinator with Audiology experience and Spanish-speaking ability. The role focuses on providing administrative support, patient service, and limited marketing.

Strong organization, self-starting and time management are essential in a small family business environment. The candidate must be flexible to work across Pasadena, Rancho Cucamonga, and Glendora locations.