Pediatric Hearing Care Coordinator (Audiology)

CHOC Children's; Orange, Northern (CA, KY); Hybrid; USD 32,000 - 44,000; Full time

Job summary

CHOC Children's in Orange, CA is seeking a Patient Care Coordinator to assist the Audiologist with testing and interpretation and to guide patients through their hearing loss treatment journey. You will help ensure a welcoming first impression, provide orientation on hearing aid use, servicing, and basic troubleshooting.

Weekends and holidays are required. Candidates need at least two years of customer service or front office experience, a high school diploma or GED, and BLS; bilingual

Qualifications

• Two years of customer service, clerical or front office experience required.
• Preferred: patient care coordination experience.
• High School Diploma or GED required.
• Bilingual proficiency in Spanish and English preferred.
• Basic Life Support (BLS) certification required.

Responsibilities

• Assist audiologist with testing and interpretation.
• Support patients through hearing loss treatment journey and orientation on hearing aids.
• Provide basic troubleshooting and servicing of hearing aids.

Skills

Customer service

Clerical/front office

Medical terminology

Interpersonal skills

English communication

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

PowerPoint

Job description

CHOC Children's in Orange, CA is seeking a Patient Care Coordinator to assist the Audiologist with testing and interpretation and to guide patients through their hearing loss treatment journey. You will help ensure a welcoming first impression, provide orientation on hearing aid use, servicing, and basic troubleshooting.

Weekends and holidays are required. Candidates need at least two years of customer service or front office experience, a high school diploma or GED, and BLS; bilingual