Patient Care Coordinator

Cq-Partners; Arcadia (CA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Paid time off including holidays

Medical Insurance including Dental

401(k) Plan

Job summary

Huntington Hearing Solutions in Pasadena, CA is seeking a patient care coordinator to join our team. We are a privately-owned audiology practice focused on providing the best patient experience and the latest hearing healthcare technology.

The role involves scheduling, appointment confirmations, insurance verifications and prior authorizations, maintaining patient records, and delivering responsive front-office service to patients and families.

Qualifications

• Demonstrated experience building strong and positive relationships with patients or customers.
• Clear verbal and written communication.
• Proficiency with MS-Office & other medical practice software.
• High School Diploma.
• Business school or Associate degree preferred.

Responsibilities

• Manage patients scheduling and confirming appointments.
• Insurance verifications & prior authorizations.
• Maintain patient records & manage patient charts.
• Extensive Customer Service utilizing email, phone calls, and in-person interactions.
• Other duties as assigned or required.

Skills

Relationship building

Communication skills

Customer service

Education

High School Diploma

Business school or Associate degree preferred

Tools

MS-Office

Medical practice software

Job description

Huntington Hearing Solutions, a privately-owned Audiology practice in Pasadena, CA is seeking a patient care coordinator to join our team. We have been helping patients in our community since 2007 and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible.

We seek a growth minded customer service or administrative front office professional who is passionate about helping people and interested in developing a career in the field of Audiology.

If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing then our organization is exactly what you’ve been looking for.

CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:

• People-oriented
• Independent
• Patient-centric with great listening skills
• An organized multi-tasker
• A self-starter who exudes positive energy
• Friendly & compassionate
• A great teammate

The following DUTIES & RESPONSIBILITIES are central to the role:

• Manage patients scheduling and confirming appointments
• Insurance verifications & prior authorizations
• Maintain patient records & manage patient charts
• Extensive Customer Service utilizing email, phone calls, and in-person interactions
• Other skills or specialties

To ensure success candidates should also possess the following EXPERIENCE & SKILLS:

• Demonstrated experience building strong and positive relationships with patients or customers
• An ability to communicate verbally & in writing with utmost clarity
• Proficiency with MS-Office & other medical practice software
• High School Diploma
• Business school or Associate degree preferred

We offer a competitive salary and bonus, paid time off including holidays, Medical Insurance including Dental and 401(k) Plan, and other perks to include.

Candidatesmust be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.