Bilingual Patient Access Specialist - Part-Time

Shriners Children’s Hospital; Pasadena (CA); On-site; USD 36,299 - 70,340; Part time

Job summary

Shriners Children’s Hospital in Pasadena, CA is seeking a Patient Access Representative (0.75 FTE) to be the first contact for patients and families. The role supports scheduling, pre-registration, and registration, and provides information on access to external resources while maintaining compliance with hospital and regulatory standards.

You will enter and update patient data, verify insurance coverage, and help with check-in for appointments, ensuring a smooth patient flow in a high-volume

Qualifications

• High School Diploma.
• Bilingual Spanish/English.
• 3+ years’ experience in patient access, scheduling, registration or customer service in a healthcare environment.

Responsibilities

• Answer incoming calls into the main operator line.
• Greets and directs patients/families presenting for appointments.
• Accurately enters and updates patient information into the computer system.
• Enters and updates patient's insurance information.
• Performs check-in of patients for scheduled appointments or admissions.
• Prepares and secures signatures on treatment and billing authorization forms.
• Scans necessary documents into the EHR system.
• Verifies insurance coverage for all patients receiving services.

Skills

Bilingual (Spanish/English)

Customer service

Scheduling experience

Education

High School Diploma

Job description

Shriners Children’s Hospital in Pasadena, CA is seeking a Patient Access Representative (0.75 FTE) to be the first contact for patients and families. The role supports scheduling, pre-registration, and registration, and provides information on access to external resources while maintaining compliance with hospital and regulatory standards.

You will enter and update patient data, verify insurance coverage, and help with check-in for appointments, ensuring a smooth patient flow in a high-volume