Bilingual Patient Access Specialist

Tenet Healthcare; El Paso (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Tenet Healthcare is seeking a Patient Access Representative at THOP Sierra Campus to support patient registration, scheduling, and insurance verification. The role requires Spanish proficiency and availability to work Friday through Monday across all shifts (days, evenings, and nights).

The candidate will collect demographics and assist with liability collection while maintaining Conifer Standards of Care. Responsibilities include greeting patients, processing registrations, ensuring compliance,

Qualifications

• High School Diploma or GED required.
• 0–1 year in a Customer Service role.
• 0–1 year administrative experience in medical facility, health insurance, or related area preferred
• Some college coursework is preferred

Responsibilities

• Greet and register patients and collect accurate demographic information.
• Explain patient financial responsibilities and assist with payments per policies.
• Coordinate scheduling and post-discharge needs and verify insurance details.

Skills

Typing 35 wpm

Customer service

PC/CRT knowledge

Medical terminology

Education

High School Diploma or GED

Tools

Scheduling system

Job description

Tenet Healthcare is seeking a Patient Access Representative at THOP Sierra Campus to support patient registration, scheduling, and insurance verification. The role requires Spanish proficiency and availability to work Friday through Monday across all shifts (days, evenings, and nights).

The candidate will collect demographics and assist with liability collection while maintaining Conifer Standards of Care. Responsibilities include greeting patients, processing registrations, ensuring compliance,