Bilingual Patient Access Coordinator

Beth Israel Lahey Health; Salem (NH); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health is seeking a patient services coordinator to greet patients, verify demographics, schedule appointments, and collect co-pays. This role supports smooth ambulatory practice operations and acts as a liaison between patients and staff.

Ideal candidates have a High School diploma, 1-3 years of related experience, and bilingual English/Spanish skills; proficiency in Microsoft Office is expected in a fast-paced healthcare setting.

Qualifications

• High School diploma or GED required.
• Certificate 1 preferred: Medical Admin Assistant Cert.
• 1-3 years related work experience required.
• Fluent in English and Spanish, with medical terminology.
• Experience with computer systems including web-based applications and MS Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Greets patients and visitors with courtesy, service and privacy, maintaining confidentiality.
• Performs check in, registration, scheduling, verification of demographics, and collects co-pays.
• Monitors flow, acts as liaison between patient and staff to ensure timely service.
• Maintains clean reception area and coordinates with departments for repairs as needed.
• Provides Spanish translation services for patients and employees when needed.

Skills

Bilingual English/Spanish

Microsoft Office

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office

Job description

Beth Israel Lahey Health is seeking a patient services coordinator to greet patients, verify demographics, schedule appointments, and collect co-pays. This role supports smooth ambulatory practice operations and acts as a liaison between patients and staff.

Ideal candidates have a High School diploma, 1-3 years of related experience, and bilingual English/Spanish skills; proficiency in Microsoft Office is expected in a fast-paced healthcare setting.