Bilingual Patient Services & Front Desk Specialist

Valley Health Partners; Allentown (Lehigh County); Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical plan

Dental plan

Vision plan

403b match

Résumé du poste

Valley Health Partners in Allentown, PA is seeking a Patient Services Representative for the Center for Women's Medicine. The role coordinates clerical tasks for daily physician practice operations and serves as the first point of contact for patients and providers, delivering high-quality customer service to maintain patient experience.

The position requires a high school diploma or GED (associates degree preferred) and bilingual English/Spanish; familiarity with EMR workflows and cash handling

Qualifications

• High School Diploma or GED or equivalent combination of experience and education.
• Associates Degree in Business or related field with 1 year healthcare experience; bilingual English/Spanish preferred.

Responsabilités

• Coordinate and perform clerical/administrative duties for daily practice operations.
• Serve as initial contact for patients and providers; deliver high customer service standards.

Connaissances

Bilingual English/Spanish

Customer service

Cash handling

EMR proficiency

Communication

Formation

High School Diploma or GED

Associates Degree in Business or related field

Outils

EMR systems

Description du poste

Valley Health Partners in Allentown, PA is seeking a Patient Services Representative for the Center for Women's Medicine. The role coordinates clerical tasks for daily physician practice operations and serves as the first point of contact for patients and providers, delivering high-quality customer service to maintain patient experience.

The position requires a high school diploma or GED (associates degree preferred) and bilingual English/Spanish; familiarity with EMR workflows and cash handling