Bilingual Patient Access & Admissions Specialist

Universal Health Services; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Universal Health Services in McAllen, TX is seeking a front desk registrar to perform patient registration, verify benefits, and collect upfront payments. The role requires clear communication in English and Spanish and adherence to hospital policies.

Responsibilities include obtaining payment signatures, arranging admissions, answering inquiries, and supporting office duties as needed. Strong customer service and computer skills are essential in a healthcare setting.

Qualifications

• Experience in medical/healthcare business office preferred.
• Excellent customer service skills required.
• Computer skills required.

Responsibilities

• Interview patients or responsible party to obtain identification and demographics.
• Verify insurance/benefits and collect upfront payments.
• Determine eligibility and arrange admission per hospital policies.
• Obtain signatures for payment responsibility and explain financial obligations.
• Answer calls and direct them appropriately.

Skills

Customer service

Verbal communication

Bilingual English/Spanish

Computer skills

Education

High School diploma

CPI training within 6 months

Tools

Microsoft Office

Job description

Universal Health Services in McAllen, TX is seeking a front desk registrar to perform patient registration, verify benefits, and collect upfront payments. The role requires clear communication in English and Spanish and adherence to hospital policies.

Responsibilities include obtaining payment signatures, arranging admissions, answering inquiries, and supporting office duties as needed. Strong customer service and computer skills are essential in a healthcare setting.