Bilingual Healthcare Admissions Specialist

Henderson Hospital; McAllen (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Henderson Hospital in McAllen, TX, seeks a patient registration specialist to interview patients or responsible parties, collect demographics, and verify insurance coverage. You will determine eligibility and arrange admissions following policies, and obtain payment signatures while explaining financial obligations.

Responsibilities include answering phones, routing calls, and supporting general office duties such as letters and supplies. Bilingual English/Spanish communication is required.

Qualifications

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment to Compliance Program and Code of Conduct and report issues promptly.

Responsibilities

• Perform patient registration by interviewing patient or responsible party to obtain identification and demographic information.
• Verify insurance/other payer benefits and perform upfront collections.
• Determine eligibility and arrange for admission of patients to hospital following policies and procedures.
• Obtain signatures of individual responsible for payment and explain hospital financial obligation.
• Answer the telephone and direct calls accordingly.
• Assist with ordering office supplies as needed/requested and assist in preparing letters and sending correspondence.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Compliance awareness

Education

High School diploma, GED or higher

CPI training within 6 months of hire

Job description

Henderson Hospital in McAllen, TX, seeks a patient registration specialist to interview patients or responsible parties, collect demographics, and verify insurance coverage. You will determine eligibility and arrange admissions following policies, and obtain payment signatures while explaining financial obligations.

Responsibilities include answering phones, routing calls, and supporting general office duties such as letters and supplies. Bilingual English/Spanish communication is required.