Bilingual Patient Access & Admissions Coordinator

Arbour SeniorCare; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Arbour SeniorCare in Texas seeks an entry-level Patient Access Specialist to support registration, verification of benefits, and upfront collections. You will interview patients or responsible parties to gather demographics, explain financial obligations, and obtain signatures for payment where needed.

Responsibilities include answering calls, assisting with ordering office supplies, and preparing letters and correspondence.

Qualifications

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.
• High School diploma, GED or Higher Education required.
• Complete the CPI training within 6 months of hire and maintain certification thereafter.

Responsibilities

• Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information.
• Verifies insurance/other payer benefits and performs upfront collections.
• Determines eligibility and arranges for admission of patients to hospital following policies and procedures.
• Obtain signatures of individual responsible for payment and explains hospital financial obligation.
• Answer the telephone and direct calls accordingly.
• Assist with ordering office supplies as needed/requested.
• Assist in preparing letters and sending correspondence as requested.

Skills

Healthcare experience

Customer service

Computer skills

Bilingual English/Spanish

Education

High School diploma or GED

CPI training within 6 months

Job description

Arbour SeniorCare in Texas seeks an entry-level Patient Access Specialist to support registration, verification of benefits, and upfront collections. You will interview patients or responsible parties to gather demographics, explain financial obligations, and obtain signatures for payment where needed.

Responsibilities include answering calls, assisting with ordering office supplies, and preparing letters and correspondence.