Bilingual Parts Specialist — Customer Service & Support

3M HEALTHCARE; Sweet Home (OR); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Competitive Wages

401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth

Job summary

O'Reilly Auto Parts in Oregon is seeking a Parts Specialist to provide excellent customer service to retail and installer customers, assist store management, and support professional customers as needed.

The role involves greeting customers, processing transactions, stocking shelves, assisting with returns, and performing in‑store services after training; bilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professional customers and installers as directed.
• Process cash, checks, and credit card transactions according to policy.
• Handle exchanges and returns for credit per policy.
• Perform in-store services and stocking duties as trained.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Automotive parts knowledge

Alphanumeric matching

Education

ASE certification

Tools

Weatherly Index System

Job description

O'Reilly Auto Parts in Oregon is seeking a Parts Specialist to provide excellent customer service to retail and installer customers, assist store management, and support professional customers as needed.

The role involves greeting customers, processing transactions, stocking shelves, assisting with returns, and performing in‑store services after training; bilingual candidates are encouraged to apply.