Bilingual Parts Specialist – Customer Service Pro

O'Reilly Auto Parts; Monmouth (OR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Monmouth, OR, seeks a Parts Specialist to deliver high-level service to retail and installer customers and support store management with tasks. Bilingual candidates are encouraged to apply.

Key duties include greeting customers, looking up parts, quoting prices, processing transactions, handling exchanges, and maintaining store displays. Entry to advanced training is provided; opportunities for growth exist within the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers in a friendly, courteous manner and assist with merchandise selection.
• Assist professionals and installers as needed and directed.
• Handle cash transactions, returns, and exchanges per policy.
• Respond to store phone calls, look up parts, quote prices, and promote related items.
• Maintain cash drawer and process credit card transactions.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts in Monmouth, OR, seeks a Parts Specialist to deliver high-level service to retail and installer customers and support store management with tasks. Bilingual candidates are encouraged to apply.

Key duties include greeting customers, looking up parts, quoting prices, processing transactions, handling exchanges, and maintaining store displays. Entry to advanced training is provided; opportunities for growth exist within the company.