Bilingual Parts Specialist & Customer Service Pro

Preferred Equipment LLC; Jacksonville (TX); On-site; USD 20,664 - 24,796; Full time

Job summary

Preferred Equipment LLC is seeking a Parts Specialist in the United States (Texas, Jacksonville) for a full-time role. The position involves assisting customers in selecting parts, looking up parts for customers and technicians, handling purchase orders, and managing cash transactions with accuracy.

Bilingual candidates are encouraged to apply and will support store management in daily tasks and inventory-related activities.

Qualifications

• Bilingual candidates encouraged to apply.

Responsibilities

• Greet retail/walk-in customers and assist in merchandise selection.
• Look up parts for customer and service technicians.
• Receive purchase orders and verify quantities match purchase order.
• Maintain and secure the cash drawer; accept cash and/or checks, accurately making change, and process credit card transactions.
• Process exchanges and returns for credit per company policies and procedures.
• Address and resolve customer complaints in a friendly manner.
• Assist with daily tasks such as stocking shelves, fronting and facing, cleaning, etc.
• Prepare new, core, and warranty merchandise returns to be shipped to the distribution center; assist with stock adjustments and inventory counts.

Job description

Preferred Equipment LLC is seeking a Parts Specialist in the United States (Texas, Jacksonville) for a full-time role. The position involves assisting customers in selecting parts, looking up parts for customers and technicians, handling purchase orders, and managing cash transactions with accuracy.

Bilingual candidates are encouraged to apply and will support store management in daily tasks and inventory-related activities.