Bilingual Parts Specialist: Auto Parts & Customer Service

O'Reilly Auto Parts; Oxford (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, & vision insurance

Tuition educational assistance

Job summary

A leading auto parts retailer in the United States is seeking a Parts Specialist to deliver high-quality service to both retail and installer customers. Responsibilities include assisting customers, managing transactions, and resolving complaints. The ideal candidate should have strong customer service skills and the ability to multitask effectively. Competitive compensation package offered, including paid time off and health benefits.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail customers and assist with merchandise selection.
• Handle cash and process transactions accurately.
• Address and resolve customer complaints in a friendly manner.
• Perform in-store services for customers where allowed by local laws.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

A leading auto parts retailer in the United States is seeking a Parts Specialist to deliver high-quality service to both retail and installer customers. Responsibilities include assisting customers, managing transactions, and resolving complaints. The ideal candidate should have strong customer service skills and the ability to multitask effectively. Competitive compensation package offered, including paid time off and health benefits.