Bilingual Parts Specialist - Customer Service & Auto Care

O'Reilly Auto Parts; Stanford (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer is seeking a Parts Specialist to deliver high-level service to customers and support store management. The ideal candidate should excel in customer service, multitasking, and have knowledge of automotive parts. Responsibilities include assisting customers, managing cash transactions, and completing daily operational tasks. Ongoing training and career growth opportunities are provided along with competitive compensation and benefits. This role encourages bilingual candidates to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts and cataloging is a plus.
• ASE certification is a plus.

Responsibilities

• Provide high-level service to retail and installer customers.
• Greet customers promptly and assist in merchandise selection.
• Maintain and secure the cash drawer accurately.
• Process exchanges and returns according to company policies.
• Drive a delivery vehicle when required.

Skills

Customer service

Multitasking

Automotive parts knowledge

Fluency in multiple languages

Job description

A leading auto parts retailer is seeking a Parts Specialist to deliver high-level service to customers and support store management. The ideal candidate should excel in customer service, multitasking, and have knowledge of automotive parts. Responsibilities include assisting customers, managing cash transactions, and completing daily operational tasks. Ongoing training and career growth opportunities are provided along with competitive compensation and benefits. This role encourages bilingual candidates to apply.