Bilingual Parts Specialist - Customer Service Expert

O'Reilly Auto Parts; West (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Career Growth Opportunities

Job summary

A national automotive parts retailer is seeking a Parts Specialist to deliver outstanding service to customers while handling retail and installer needs. The role includes processing transactions, managing inventory, and assisting with various in-store services, especially for bilingual candidates. The company offers a competitive compensation package, including benefits such as medical insurance, paid time off, and growth opportunities within the organization.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly, and professional customer service skills.
• Must be able to multitask while handling customers in-store and on the phone.

Responsibilities

• Provide exceptional service to retail and installer customers.
• Assist with daily operational tasks and inventory management.
• Process transactions securely and handle customer complaints.

Skills

Customer service

Ability to multitask

Alphanumeric matching

Automotive parts knowledge

Fluency in Spanish

Tools

Brake lathe

Job description

A national automotive parts retailer is seeking a Parts Specialist to deliver outstanding service to customers while handling retail and installer needs. The role includes processing transactions, managing inventory, and assisting with various in-store services, especially for bilingual candidates. The company offers a competitive compensation package, including benefits such as medical insurance, paid time off, and growth opportunities within the organization.