Bilingual Parts Specialist – Customer Service & Inventory

O'Reilly Auto Parts; Jennings (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Medical, Dental, & Vision Insurance

Paid Time Off

Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks.

Responsibilities include greeting customers, assisting with merchandise, processing payments, handling returns, and addressing complaints. Bilingual candidates are encouraged to apply, and the role may involve assisting professional customers and some on-site service tasks.

Qualifications

• Must provide outstanding, friendly, and professional customer service.
• Able to multitask and handle customers in-store and on the phone.
• Able to quickly match alphanumeric sequences.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote and apply customer service programs and related selling.
• Process transactions, returns, exchanges, and maintain cash drawer.
• Assist with store operations such as stocking, planogram updates, and image maker tasks.
• Provide service to professional customers and callers per policy.
• Resolve customer complaints in a friendly manner.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks.

Responsibilities include greeting customers, assisting with merchandise, processing payments, handling returns, and addressing complaints. Bilingual candidates are encouraged to apply, and the role may involve assisting professional customers and some on-site service tasks.