Bilingual Parts Specialist – Auto Parts & Customer Service

O'Reilly Auto Parts; White (PA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide excellent service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and maintaining displays while promoting company service programs. This role requires attention to detail and teamwork.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Able to multitask between in-store customers and phone inquiries.
• Able to quickly match alphanumeric sequences.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Promote company customer service programs and related selling.
• Process cash, checks, and credit card transactions accurately.
• Handle exchanges and returns per policy and resolve complaints.
• Assist with store maintenance, stocking, and planogram updates.
• Support professional customers and installers as needed.
• Perform in-store services and basic equipment operation after training.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide excellent service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and maintaining displays while promoting company service programs. This role requires attention to detail and teamwork.