Bilingual Parts Specialist: Customer Service & Auto Parts

O'Reilly Auto Parts; Longview (WA); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

401k from day one

Medical insurance

Dental insurance

Vision insurance

Paid time off

Stock purchase plan

Tuition assistance

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers in-store and over the phone. The role includes assisting store management, processing transactions, handling exchanges, and supporting daily store operations with training and team collaboration.

Bilingual candidates are encouraged to apply, and the position offers comprehensive benefits as part of the total compensation package.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet customers and assist with merchandise selection in a friendly, courteous manner.
• Assist management and installers with professional customers as needed.
• Answer store phone calls, look up parts, quote prices, and offer related items and Low-Price Guarantee.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers in-store and over the phone. The role includes assisting store management, processing transactions, handling exchanges, and supporting daily store operations with training and team collaboration.

Bilingual candidates are encouraged to apply, and the position offers comprehensive benefits as part of the total compensation package.