Bilingual Parts Specialist - Auto Parts & Customer Service

O'Reilly Auto Parts; Fife (WA); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Wages & PTO

401k & stock plan

Health insurance from day one

Wellbeing programs

Tuition assistance

Career growth

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers in a fast-paced store environment. You will assist with parts selection, pricing, and related selling while supporting store management in daily tasks.

The role requires strong multitasking, cash handling, and a friendly, professional demeanor. Bilingual (Spanish) candidates are encouraged to apply, with opportunities for training and career growth within the company.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store simultaneously.
• Familiar with automotive parts and ASE certification (desired).
• Bilingual in Spanish is highly desired.

Aufgaben

• Greet retail/walk-in customers and assist with parts selection.
• Assist managers and installer service specialists with professional customers.
• Answer store phones, lookup parts, quote prices, and promote related items.
• Maintain cash drawer, process cash, checks, credit card transactions.
• Process exchanges/returns per policy and resolve customer complaints.
• Support with stocking, planogram updates, and daily store operations.
• Perform in-store services and occasional deliveries as needed.

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers in a fast-paced store environment. You will assist with parts selection, pricing, and related selling while supporting store management in daily tasks.

The role requires strong multitasking, cash handling, and a friendly, professional demeanor. Bilingual (Spanish) candidates are encouraged to apply, with opportunities for training and career growth within the company.