Bilingual Parts Specialist: Customer Care & Growth

O'Reilly Automotive; Dalton (GA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with employer contributions from1

Medical, Dental, Vision Insurance

Tuition assistance

Paid Time Off

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to assist store management in daily tasks. The role involves greeting customers, assisting with merchandise choices, handling transactions, and supporting both in-store and field customers.

Bilingual candidates are encouraged to apply. Responsibilities include executing company training, resolving complaints, and contributing to store upkeep and stock management, with

Qualifications

• Strong customer service skills.
• Ability to multitask between in-store and phone interactions.
• Familiarity with automotive parts is a plus.

Responsibilities

• Greet customers and assist with merchandise selection.
• Provide excellent service to customers via phone and in person.
• Process exchanges and returns and handle cash/credit transactions.
• Support store management and installers with daily tasks and inventory checks.
• Assist with image maker, planogram updates, and basic in-store services.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to assist store management in daily tasks. The role involves greeting customers, assisting with merchandise choices, handling transactions, and supporting both in-store and field customers.

Bilingual candidates are encouraged to apply. Responsibilities include executing company training, resolving complaints, and contributing to store upkeep and stock management, with