Bilingual Parts Specialist — Customer Care

O'Reilly Auto Parts; Texas; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Earned

Medical, Dental, Vision Insurance + FS

Wellbeing Programs

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers and assist store management with daily tasks. The role emphasizes greeting customers, guiding merchandise choices, and handling transactions with accuracy.

Bilingual candidates are encouraged to apply, with responsibilities including stocking, returns processing, and in-store services per state/local laws. Training and growth opportunities available.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in merchandise selection.
• Serve professional customers with installers and maintain store standards.
• Handle cash, credit transactions, exchanges/returns per policy.
• Stocking, fronting, and planogram updates; operate store equipment after training.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual (Spanish)

Tools

Automotive parts cataloging

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers and assist store management with daily tasks. The role emphasizes greeting customers, guiding merchandise choices, and handling transactions with accuracy.

Bilingual candidates are encouraged to apply, with responsibilities including stocking, returns processing, and in-store services per state/local laws. Training and growth opportunities available.