Bilingual Parts Specialist: Auto Parts & Customer Service

O'Reilly Auto Parts; Mount Carmel (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k starting day one

Stock Purchase Plan

Health Insurance

Dental & Vision

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks and may involve driving for deliveries when needed. Bilingual candidates are encouraged to apply.

The compensation range is shown below; the position emphasizes customer service, selling, and accurate handling of transactions, returns, and inventory tasks within a busy retail environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist professionals and installers as needed.
• Handle cash, returns, and card transactions following policies.
• Address and resolve customer complaints.
• Perform daily store operations and service tasks as trained.

Skills

Customer service

Multitasking

Attention to detail

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks and may involve driving for deliveries when needed. Bilingual candidates are encouraged to apply.

The compensation range is shown below; the position emphasizes customer service, selling, and accurate handling of transactions, returns, and inventory tasks within a busy retail environment.